FREQUENTLY ASKED QUESTIONS 

What does it mean to be a wholesale customer?


To become a wholesale customer, you can open up your access by either purchasing a starter kit which has the wholesale access pass bundled in. Or by just purchasing the Intro Booklet which is just the wholesale access pass. This gives you a full year of purchasing doTERRA at 25% off whenever you want to shop. There is no business oppourtnity attached to this. 90% of the 9 million+ people in doTERRA are wholesale customers.




Will I have to purchase monthly?


No, you can purchase whenever you want from your personal doTERRA store at your 25% off price. There is an optional monthly rewards ordering program where you receive free product + all shipping costs back. Click Here to learn more about it.




Aren't essential oils just pretty smells?


The regular ones at the health food store, department stare or dollar shop will be basically just that (if that). With doTERRA, you are purchasing the extraction of the purest aromatic compounds in plants. They are what many of us would consider our first level of health + selfcare.




How do I know the oils are the highest quality with so many brands claiming the same?


You're right ... there are many claims out there and many brands trying to copy. doTERRA is the largest medicinal grade essential oil brand in the world and the oils are the most pure, potent + trusted. There is simply no other company going to the efforts that doTERRA is to ensure you are receiving the highest quality essential oil, sourced in the most sustainable way. You'll want to watch this: https://youtu.be/PcRRp0viqVw




How will I know how to use the oils?


When you purchase oils here with us (or someone on our LWEO team), you become part of one of the largest essential oil communities in the world! We have education, health programs and lots of support for you as you begin this new journey! You cannot put a dollar amount on this value and it's certainly not something available on a retail shelf. For example, we have a weekly email education series that will guide you through opening up your bottles + putting them to work. And throughout the year we offer free health programs such as our 30 Day Cleanse and the Sleep Well Program held 2x per yr




What if I want to build a doTERRA business down the track?


We encourage you to begin as a wholesale customer even if you are wanting to build the business. It's important that you have at least 3 months learning + applying your knowledge of the oils before you begin sharing them with others. You can upgrade after 3 months to be a wellness advocate for free!




I've heard people say that doTERRA is a pyramid scheme - is that true?


Pyramid schemes are illegal, but that term is thrown around alot. doTERRA is purchased through the network marketing model, which means that instead of the company investing into retail space, billboard ads or magazine/radio advertising ... they invest into people. So you are buying your essentials oils through me rather than through the CEO of Woolworths or Amazon. And through that - you will experience what I believe is the best part of all of this, which is our community + education + access to our amazing health programs to guide you along the way! All things you wouldn't have access to if you were to purchase essential oils elsewhere.