Frequently Asked Questions

We want to help everyone succeed on their journey so we have created this page as it will be able to point you in the right direction and answer many of your questions!

If you do not yet have a doTERRA account:

We will get back to you and respond to any questions you may have as quick as we can!

  • For all the kit inclusions and how to get started visit this page

  • For 10 uses for each of our ten most popular oils and blends read the essential spotlights from our blog

  • To find out why we choose doTERRA read this

  • To find out more about the business opportunity read this

If you already know which kit you want head to and click JOIN AND SAVE and follow the prompts to open your wholesale account.

If you already have a wholesale account:

You are most welcome to take advantage of our free public resources and attend our events. Please reach out to your own upline, join facebook groups relevant to you, utilise a search engine such as google to see if they can’t answer your question or check one of the following.

  • For all questions related to ordering product, doTERRA run events or customer services enquiries please phone (02) 8015 5080

  • To take advantage of my youtube channel and the huge amount of training on there including the A to Z series and past webinars visit here

  • If you have a question about an ingredient or sourcing method of any of our products email

How to use the oils:

  • GENERAL guideline for dilution is 1 drop eo to 15ml (tablespoon) carrier oil for infants. 1 drop to 5ml for children and 1 drop to 2ml for adults. Again this is a general guideline for those brand new to oils and particularly for more caustic oils like Oregano, Digestzen, Peppermint, On Guard etc. As you get to know the oils more and make perfume blends etc this will change depending on sensitivity and oils used eg Lavender and Frankincense are generally much more gentle on the skin so you may not require such a heavy dilution.

  • There is no need to get hung up or obsessed about exact amounts - just get to know your oils, you can always dilute afterwards. 

  • Check out the doTERRA blog to find loads of recipes and hints and tips about how to use them and the recipe section of my blog.

Resources- books, roller bottles etc:

  • There is no point investing in essential oils if you are not willing to invest in resources to be able to use them.

  • Download the Modern Essentials app on your smart phone

  • Purchase books from ie the latest edition of the Modern Essentials book or the latest edition of The Essential Life and the Emotions and Essential Oils book are 3 of my favourite resources. There are also books for pets, pregnancy, cleaning etc

  • You will also be able to purchase roller bottles, sample vials etc from the same site.

How to set up your LRP (loyalty rewards program):

  • This way of ordering is optional but is by far the most cost effective way to buy things that you already buy the toxic, synthetic version of from the supermarket or chemist.

  • The doTERRA website has lots of short training videos about how to use the back office. Here is the one showing how to set up your LRP order.


Business Training

Here are links to previous training videos and webinars I have created or been involved with

Other business building tools

Recommended Reading

Personal development is crucial for growth, transformation and joy in life and business. Here is a list of my top recommended books, especially if you are building a doTERRA business

  • You Can Heal Your Life by Louise Hay

  • Starfish by Neal Anderson

  • The Big Leap by Gay Hendricks

  • The Law of Divine Compensation by Marianne Williamson

  • A Return to Love by Marianne Williamson

  • Big Magic by Elizabeth Gilbert

  • Go Pro by Eric Worre

  • Tribes by Seth Godin

  • 7 Habits of Highly Effective People by Stephen R Covey

If you can make it to one of our training events, Convention or Leadership retreat please come say hi and of course feel free to share our youtube videos and posts on social media. You have everything you need to make this a successful business for yourself, use your initiative along with doTERRA’s website, resources to forge your own path, create your own content and share your gifts with the world! 

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